Know Yourself, Your Profession & Your Customers: for Pharma Sales (6 Modules)


Know Your Profession to Know Your Self with variety of Pharma Sales Professionals and then Know Your Customers:  is a comprehensive functional learning course for all Pharma professionals involved in Sales & Marketing. It’s very much significant for Medical Representatives and F.L.M.

This course provides you an insight for understanding your profession, Your Self with variety of professionals in the industry as well as your customers at all three levels. And then further provides you a deep understanding of your all three level customers i.e. Doctors, Chemists and Stockists to understand their variety as insight.

This package course provides you an understanding to develop yourself and your professional behaviour to deal with customers effectively after understanding the varieties. On completion of the course you will be rewarded with 2 certificates.

General Information

Know Your Profession-Your Self-Your Customers is a Package of 6 Modules.

Language: Hinglish (a mix of Hindi+English)

What Will I Learn?

  • Understand your true profession
  • Types of pharma sales professionals
  • Variety of Doctors Chemists Stockists
  • Business behaviour of the Doctors Chemists Stockists
  • Business influence by Doctors Chemists Stockists

Topics for this course

6 Lessons02h 12m 17s

Know Your Profession

Pharma Sales Profession13:52

Know Yourself: Types of Pharma Sales Professionals

Know Your Customers – An Insight

Know Your Doctors – An Insight

Know Your Chemists – An Insight

Know of Stockists – An Insight

About the instructors

Seasoned Senior Pharmaceutical Professional with vast 35 years of experience with U.S. Multinational and three excellent Indian companies and progressed up to the level of Country Head. An Expert in "Roles & Responsibilities" of entire hierarchy in the Pharmaceutical Industry; Having his specific designed courses as Basic Five, Involved in Training & Development profession from last seven years helping the professionals and companies. And at the same time guiding a U.S. based company for Business & Career development fields as a consultant in five countries of Indian subcontinent being a Certified Trainer from C.E.R.T.C. (Career Education Research & Training Council) Also have been P.M.K.V.Y. State Coordinator & Evaluator Expertise: - Visualization, Policies formation & Framing - Costing, Budgets & Profits - Expenditure Control - Recruitment & Deployment of Filed Force - Future potential HR identification & development - Handling of large Sales& Marketing Team. - Corporate work Experience at National level since year 2003. - Clarity of Role & Responsibilities at various levels of hierarchies - Need & position based SOFT Skills training & Development Programs - Designing appropriate training & Development program for internal & external customers - Products & Markets expansion & development process Functional Areas: • Markets Management • Products Management • Man Management • System Management • Have controlled Finance, HR along with Sales & Marketing Education & Qualification: • B.Sc. from Lucknow University • P.G.D.M. from I.G.N.O.U. • X.L.R.I. from TATA Institute • Certified Career Guidance Professional from C.E.R.T.C.
4.91 (105 ratings)

38 Courses

1416 students


Material Includes

  • 6 Learning Modules
  • Module No. 3 is Free!
  • Certificate from PharmaState ACADEMY
  • Merit Certificate from Educator Mahendra S. Bisht


  • Access with Desktop Laptop Mobile
  • Use laptop for best learning experience
  • Good internet connectivity

Target Audience

  • Medical Representatives
  • Pharma professionals at FLM level